Maison Gaubry

Contact Maison Gaubry

Our maison is here to assist you with care and discretion.

Service

Client Services

For questions regarding your order, styling guidance, shipping, returns, or Maison Gaubry creations, our team is here to assist you.

Client Care

Find information about delivery times and order tracking.

Returns are accepted within 14 days according to our return policy.

For styling questions, our team can help you choose the right piece for your silhouette.

Frequently Asked

When will my order ship?

Orders are typically prepared and dispatched within a few business days of placement. You will receive a tracking link by email once shipped.

Can I return my order?

Returns are accepted within 14 days of delivery, in original condition. Please contact our team to initiate.

How should I style my scarf?

Each piece is designed to be tied around the neck, knotted on a handbag handle, woven through the hair, or wrapped at the wrist.

How do I care for my scarf?

Store flat or loosely rolled. Spot clean only. Avoid prolonged exposure to direct sunlight or moisture.

Can I change or cancel my order?

If your order has not yet shipped, please reach out as soon as possible and we will do our best to accommodate.